Shipping:

Shipping prices will be confirmed by entering the shipping country at checkout.

Please note that the shipping price does not include import taxes at destination, which may apply to shipments destined for countries outside the European Union. These expenses are not the responsibility of the brand and must be assumed by the recipient. Unfortunately, we have no control over these charges and cannot provide an estimate as customs policies and import duties vary by country.

Customer must take full responsibility for all postal charges, return shipping costs, customs fees and handling fees if they choose to reject a package due to import duties or taxes.

Returns:

Before purchasing, please make sure of the sizes. CRUCA offers a 14-day return and exchange policy from the delivery date. The product must be in perfect condition and the original labels must be included.

Please contact our customer service (info@cruca.es) to request a return or exchange.

If you want to make an exchange for another size, you must make a return and place a new order. Please email us at info@cruca.es for a refund of shipping costs added to your second order.

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